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Strategic Portfolio Manager


Role requirements

As part of the CTO (Chief Transformation Office) team you will be responsible for:

  • Develop annual change investment plan and integrate in Mid-Term Planning (MTP) process
  • Responsible for maintaining the change portfolio across C&G: actively monitoring and assessing the impact of changes to ensure a single helicopter view of the C&G change portfolio
  • Proactively optimise C&G change portfolio and budget – assessing and prioritising C&G change investments
  • Quarterly review of C&G portfolio implementation across countries
  • Coordination, constant engagement and continuous improvement of the portfolio management community in C&G – ensuring timely and effective information exchange and full engagement, with hearts and minds, of portfolio managers across countries, aligned with GTO
  • Optimise, audit and assure business cases for global programmes in C&G, against country strategies and bank-wide design principles to ensure strategic alignment, supporting global Change Investment Committee and GTO
  • When needed, deep dives in bank-wide change programmes to assess the C&G customer and business impact and the alignment with the C&G strategy
  • Facilitate global programme “on-boarding” and establish effective financial/non-financial management and reporting framework, aligned with GTO - ensuring plans, budgets, critical success factors and key milestones are identified for all projects and programmes within the portfolio

•Translates the C&G COO TOM/ Roadmap into country change initiatives
•Critical path analysis: identify C&G cross-portfolio risks, issues and dependencies and manage change holistically. Use judgment to determine when it is necessary to escalate through established escalation channels programmes and projects across countries and functions
•Leading ad-hoc projects and programme interventions
•Leading role in developing and embedding a clear methodology, processes and tools for portfolio management, jointly with GTO. This includes defining minimum reporting & control requirements whilst supporting the use of various delivery methodologies (such as Agile). Execute appropriate portfolio governance and reporting frameworks
•Build strong and effective relationships with a number of stakeholders across the Bank with special focus on Project Managers, Business Partners within Technology & Change, colleagues in the Digital and Data departments, and Finance
•Ensures a clear and consistent approach is in place to manage risk with alignment to the Finance & Business risk registers and the Corporate risk register
•Act as a role model in terms of both delivery and behaviour
•Identify, propose and champion new and improved Change Management methods, tools and techniques
•Keep up to date personally with latest thinking in relevant subjects/disciplines (i.e. conferences, courses, personal coaching, etc.)
•Investment spend / benefits vs budget
•Investment spend optimisation
•ROI investment portfolio

Who are you?

•Significant track record in large-scale strategic portfolio management (100m plus)
•Strong experience in business transformation implementation - Track record in delivery management of large projects (10Mio plus), with a strong business transformation nature
•Strong consulting and/or finance background, has worked in various industries and has international experience on how change is designed and delivered (sensitive to cultural differences)
•Significant experience with programme interventions, in re-shaping large portfolios of change according to (new) strategic objectives
•5+ years of experience in global, complex matrix organizations
•Experience in financial services desirable – good knowledge of complex Financial Services environments
•Experience in operations or IT strongly desirable
•Skilled in process analysis, mapping and design. An understanding of technical designs processes to support the delivery of IT solutions desirable.
•Ideally has implemented change in a global context acquiring international experience on how change is designed and delivered across countries and geographies (sensitive to cultural differences)
•Track record of operating at multiple levels and domains within an organisation.
•Degree/MBA qualified is desirable
•Very strong Excel and Powerpoint skills
•Excellent written & spoken English essential. Multiple languages preferred.
•Analytical (quantitative/ qualitative) skills
•Business acumen and problem solving: ability to understand business/customer needs and design solutions accordingly
•Experience across multiple delivery methodologies, including Agile
•Strong stakeholder management across a wide range of different stakeholders from business customers through IT. Ability to engage and influence at all levels of stakeholder, both internally and externally
•Customer focus and proven business acumen
•Facilitation and influencing skills
•Excellent communication skills - ability to present quantitative and qualitative formal / informal findings in a clearly defined and persuasive manner
•Delivery / result oriented, ability to function effectively individually as well as in a team
•Ability to deal well with ambiguity and new content in a very broad range of situations
•Focus and result oriented, ability to function effectively individually as well as in a group
•Emotional resilience and confidence: adapts easily to new environments; remains calm, and continues to perform under pressure; talks openly and honestly; gives and acts on constructive feedback
•Advocate of change, with a broad set of influencing techniques and facilitation skills
•Very strong Excel and PowerPoint skills
•The challenge in this role is navigating and influencing the matrix, finding the right balance between our global strategy and local plans. The ability to effectively manage senior stakeholders (Business Portfolio managers, CEOs and Heads of Global Functions e.g. HR, Finance etc.) and create consensus while driving the change.
•Ability to gain people’s commitment and achieve good cooperation between teams is crucial for the success of this position.
•Bank Change portfolio 1.1bln




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